After my claim is paid from a charge back What do I do with the item

If you have raised a chargeback dispute and have received the payments in your card account then you can do any pf the following depending on the viewpoint of the merchant.

Keep the product. This may sound strange but many ecommerce sites avoid collecting the items back as it involves restocking fee and manual efforts. Please keep in mind that this may not be the case where the item is expensive, Talk to the merchant and see what is the recommendation.

Ship the item back. You will need an RMA number to initiate shipping. The ecommerce merchant will share the RMA number with you.

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Related Questions

Hоw tо Calculate A Chargeback Ratio?

A business’s chargeback ratio is the total number of chargebacks per month divided by the total number of transactions. The dollar amount of the chargeback