Features of the best payment gateway for tech support

  • Low Rate of Transaction
  • Low MDR or TDR
  • Faster Payout
  • Low Rolling Reserve
  • Less Holdback or Arrears
  • Faster Onboarding
  • Alternative Payment Options
  • Easy Integration
  • API and Plugin documentation

Merchant Account For Tech Support Apply Now

Is the echeck gateway safe for tech support merchants?

The verification team verifies every transaction before approving it. This includes automatic and manual verification. This verification makes the echeck transaction safe. Verification process ensures the protection of the echeck merchant account for a long time. The merchant receives payments on a weekly basis. The entire process is transparent. The merchant gets complete control of the merchant center. The payout is weekly for low volume merchants and every 72 hours for high volume merchants.

What are the rates for a high risk payment gateway for tech support in India

The Rates depend on a lot on the maturity of the business. Every financial institution wants to reduce risk and generate profit. The Payment gateway companies prefer to work with businesses that attract maximum sales and least risk. In the case of a high risk Industry like Tech Support(MCC 7379) these processors are extra cautious.

They don’t like this industry a lot and most of the processors will say not to any Tech Support Merchant from India. There are few reasons behind this

  • Many merchants don’t realize they are killing the industry by spreading popups.
  • Merchants use threat tactics to scare the customers and extort money. That’s not fair.
  • Most of these companies are small and may allow others to use the merchant account. That’s illegal and is called Transaction Laundering.
  • Majority of these companies are small in size and hardly have any financial strength. They may not be able to sustain the organization in case of any heavy loss or spike in returns.
  • Small organizations may not secure customers information. They have low funds and that is why customers contact info may not be securely stored on a reliable CRM.
  • Reputation Damage – Most of the reputed companies don’t like to associate themselves with tech or Remote support industry. They want to retain their reputation as a processing company that does not entertain high risk businesses.

Indian merchants can still get Credit Debit and echeck solution for there PC Support business. The rates are as mentioned below. (These rates change as per the update from the Processors. Please contact us for precise rates)

Rates and Terms – Credit Debit Card Processing for Indian Tech Support Merchants

  • Merchant Must have a Registered Indian company
  • Must have a corporate business bank account
  • Setup fees Zero
  • Monthly Fee $100 to $200
  • Weekly Wire Fee %40 to $50
  • Rate of Transaction 10% to 15%
  • Rolling Reserve 10%
  • Up to 2 Weeks
  • Only API NO VT or MOTO
  • The merchant may have to get an EU company registered after approval. This is very simple costs less than $100 and is done in 1 week without visiting EU.

Rates and Terms – USA Echeck for India based Remote PC Support Merchants

  • Merchant must have Indian company and a Business Bank Account
  • Setup Fee Zero
  • Wire Fee $35 to $50
  • Monthly Fee Nill to $200
  • Rate of Transaction 9% to 14%
  • Arrear 1 week

Is the echeck payment gateway suitable for tech support companies in the USA?

Yes. Merchants can accept payments from USA based customers. Tech Support process companies and Pharmaceutical companies can use this solution very well.

Is there any no chargeback instant international online payment gateway?

There is no payment gateway or merchant account that offers such facility. Every payment processor offers buyer protection. The claim period for credit card transaction is 180 days. The echeck solution offers a smaller claim period.

Is echeck gateway a no chargeback gateway?

No, it is not. The buyer can put a claim on any transaction. In the check21 transaction, the claim period is a lot lesser than credit Card transaction.

How to get a payment gateway for tech support?

The steps are very simple. Fill a simple application form and send it to us with the required KYC Documents. Our Internal tech team will help you with the integration of the echeck gateway over an SSL website. The Accounts are generally underwritten within 72 business hours.

How can Tech Support Merchants reduce fraud to extend the life of the payment gateway?

Merchants must hire ethical team members. Information security should always be a priority. No data leakage should ever happen. Merchants must take electronic signatures of customers on a digital agreement after service. After every service customers should send an acknowledgment with the digital signatures. In case if a transaction appears to be fraud merchant should not accept.

How to integrate a tech support payment gateway?

There are 3 top ways to integrate the gateway to the merchant’s website.

  1. API integration
  2. HTML code embedding
  3. Integrating with plugins

How much time does it take to get a merchant account for remote support business?

If all the documents and compliance requirements are in place then it should not take a lot of time. The underwriters at the payment processing companies are fast. They do not want to miss even a single transaction. Generally, it does not take more than 7 to 10 days to get a credit card processing solution for IT support business.

It takes less time and documentation to get an echeck payment gateway. Most of the times the approvals come within 5 working days. With echeck transactions, there is no need to collect credit card info. Customers visit the merchant’s website and click on the buy now button. The customer has to enter the below-mentioned info on the payments page

  • Account numbers
  • Routing number
  • Billing address
  • Name of the account holder
  • Phone number
  • Amount

The system checks the account numbers, routing number and availability of fund. Check 21 acts came into force in the United States in the year 2004. It revolutionized the way check transactions work.

Tech support is a high risk industry. If you run a business in this industry you need a high risk merchant account or payment gateway. The best payment gateway for tech support business is an e-check gateway. Companies based in India, UK, Australia, USA and Canada use echeck as an alternate payment mode.

Few of the most well-known terms for echeck are Check 21, Check 22 and electronic check solution. Other similar modes are ACH(Automatic Clearing House) and ICL (Image Cash Letter)

Payment Gateway for Tech Support in Australia

Australia is a big nation that comprises a major part of the Australian Continent. Australia also comprises of Tasmania and many small islands. Its GDP (PPP) is $1.189 Trillion and Per Capita income (Nominal) of $51,593. This nation is all set to grow its global recognition as a very advanced democracy.

Online shopping & Internet surfing has contributed to the growth of IT Sales. A Higher number of computer users mean a higher need for Tech Support companies. This is one of the key reason why many Tech Support companies offer PC Support services in Australia. Australian Tech Support companies use Payment Gateways to accept payments. Customers use their Australian Credit Card on the merchant’s website.

I need a Payment gateway for tech support in Australia, What are the rates for the same?

PC Support merchants in Australia are also called High Risk Merchants. The rates for Remote Support merchant accounts are higher than Low risk Merchants. Credit Debit Card Transaction rates start at 9% and can go as high as 30% depending on merchants risk profile.

A low risk merchant account may be available at less than 3% TDR/MDR. High-Risk Payment Gateway for tech support may cost anything between 9% to 30 %.

Tech Support Merchant Accounts

Source Australia GDP and Per capita Income

Online Payment Gateway for Tech Support

The most important aspect of any business is profit maximization. Companies hire best people to create a wonderful relationship with the clients. These clients buy products and services in exchange for value that is profit. This value is the core motive Behind every business. Every business wants to maximize the profit percentage and reduced the cost. Online payment gateway plays a key role in increasing the profit of any company. No matter if it is a Tech support company or an ecommerce company they save by using online payments.

Reliable online payment gateway must offer credit debit card transactions at low pricing. For any business, it is vital to choose the right payment gateway company. Every acquirer will consider tech support as a high risk industry. This industry is lucrative because it is 100% service oriented. Merchants generate huge profits and that is why they are comfortable in paying high rates.

At Quadra services, we understand the pain points of every High Risk Merchant. To help the merchants we get them connected with international merchant account providers. These Payment Processors are located in many countries. Merchants can integrate the gateway to the business website and can start accepting payments.

We negotiate with the payment processor on the merchants’ behalf and try to get rates.

What are the requirements to get a tech support payment gateway?

Merchants must have a registered company and a corporate bank account. The funds go to the business bank account of the merchant. List the entire service and product range on the sales website. Refund policies and other terms and conditions should appear on the top menu of the website. HTTPS or SSL certificate is mandatory to get any Credit Card processing solutions.

Businesses should ask for an acknowledgment from the customer after every remote support service. These acknowledgments can help in defending chargebacks. Chargeback alert services help merchants in reducing fraud and refunds. It also helps in extending the life of the merchant account. Merchants can reduce the chargeback ratio by using alert services. Low chargeback means a wonderful relationship between the processor and the Merchant.

  • Card Types Accepted All Major Cards
  • Recurring Billing Yes
  • Domestic USA – TDR or MDR for Credit Card Processing starting @ 6%
  • Offshore Merchant Account for Credit Debit Card Processing
  • Starting @ 10%Rolling Reserve Can go as high as 20%
  • API Yes
  • Multi-currency Transactions Yes
  • Virtual Terminal Yes for Echeck Only
  • Echeck Rates If the Merchant is USA based Starting @ 7% – No Rolling Reserve
  • Echeck for Non-US Based Tech Support Merchant Starting @ 9% 10% rolling Reserve
  • Domestic USA Credit Card processing Payouts T+2, T+3, Weekly varies depending on acquirer. A max of 1 week arrear.
  • Offshore Credit Card Processing Weekly Payout with 2 Week Arrear
  • USA ECheck Payout Merchants Get Verified Checks in 5 Minutes
  • Echeck for Non-US Merchant Weekly payout – 1 week arrear

High Risk Payment Gateway for tech support in Canada

Canada is a huge market for PC Support Companies offering tech support services to businesses and consumers. A highly rich economy with a nice population of high spending individuals makes this country a perfect target market for tech support companies.

Most of the merchants do offer services nationwide but a good percentage of these companies also offer their services in America. The same customer service number works for both the nations. These IT Support companies advertise aggressively on the internet to generate traffic. Most of these companies accept payments by different modes like

  1. Credit Debit Card
  2. ACH
  3. Echeck
  4. ICL
  5. interac Online
  6. Vouchers
  7. Bank Transfer

The internet and smartphone penetration is massive in Canada and most of the people use card payments almost every time. There are other alternative options as well that are using in Canada and they are like western union and money gram. Most of the Tech Support merchants in Canada prefer credit card and echeck transactions.


Bankim Chandra

Bankim Chandra is a Merchant Account consultant. He works with merchants globally and helps businesses in getting reliable payment processing solution. He writes extensively on the internet about Payment Gateways, Credit Card Processing, Echeck Processing, Chargeback Alerts, ACH and Business Funding.

6 Comments

CHINTAK RAJ · July 3, 2017 at 9:39 pm

We are looking for an international Virtual terminal payment gateway for our call blocker campaign.

    Quadra Media · July 28, 2017 at 7:09 am

    Dear Chintak,

    We understand that you do need a Merchant Account for Call Blocking Devices. Yes we can help you with the same .

    I will request you to email us you website so that we may send you the application form and take it further. Please Click on Apply Now Button.

    Many Thanks
    Happy Processing

Sharry Myers · November 9, 2017 at 10:17 pm

We are looking for a High Risk Merchant account for credit card processing and Echeck Processing /

    Bankim Chandra · November 11, 2017 at 1:28 pm

    Dear Sharry ,

    We have sent an email to you about High Risk Merchant Account for Tech Support Business

    Many Thanks

Rajiv · November 16, 2017 at 7:45 pm

We are looking for tech support if you can send me all the details because we are start-up

    Bankim Chandra · November 24, 2017 at 2:37 pm

    Dear Rajiv,

    For startups, you must have a registered company and a Business Bank Account. If you need a solution for Tech Support then you must have a Tech Support website. Please Show all the services and plans on your website.

    We have sent an email and are waiting for your responses

    Thanks

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