A Dedicated account manager can help you in efficiently resolving the issues related to the account. These issues may range from integration to settlement and chargeback mitigation. However, not every merchant is lucky enough to get a dedicated account manager.
This depends on two factors.
- You can only get a dedicated manager if the processor has a policy of allocating one. Most processors don’t offer this at all. Your account is managed by the processing company, and various company employees may assist you.
- Volume and Reputation Talks. In case if the merchant has an exceptional reputation and is going to guaranty some phenomenal business in terms of monthly sales volume, then the processor may offer a dedicated resource. However, not every merchant is that lucky.
You want to get a dedicated account manager then love your business. Work hard and smart. Sell more. Grow the magnetism in your business, so that the processor realises the ROI and say to you one day. Hi Mr Merchant ……. Here is your Dedicated account manager.
Till that time get… Its not over until i win.(Les Brown)