We all know that tech support is a high risk industry. It is the reason, most of the large banks say no to the applications from PC support industry. The acquiring bank or the payment gateway company tries to cover higher risk level when they on-board a Startup Merchant. The risk team at the payment gateway company tries to on-board merchants with the best credentials, better credit score and history. A better financial standing of the startup merchant can also make a huge impact on the minds of the underwriting team. Startups should implement the best practices like regular communication with the customer, sending the proof of service delivery to the customer, recording the conversation, accepting reviews and represent themselves asthird party tech support companies. Once these arrangements are made as per the prescribed business guidelines, it turns into a better association between the payment gateway and the tech support startup company that continues for a longer period.