Compliant, Secure & Affordable Merchant Services for Medical Offices
Accept Payments with Less Hassle at Your Medical Office. Online, In-Office, or Over the Phone
In today’s dynamic payment environment, medical offices must cater to the wide range of patient payment preferences. Tech-savvy individuals prefer medical offices to send them digital payment invoice links, while seniors still prefer to make payments over the phone or by visiting the medical office. At QuadraPay, we offer a comprehensive omnichannel medical office payment solution that allows providers to accept payments across multiple channels. Whether your patient wishes to pay you using a credit card, debit card, or ACH payment, we can get all this done for you in a secure and fully compliant manner.
From small clinics to large multispecialty healthcare practices, we help professionals in reducing their billing friction, speeding up the collection process, and improving the overall patient experience. This is all done while keeping your transaction fees low and ensuring full compliance with the applicable regulations.
Why Medical Practices Need Specialized Credit Card Processing
Medical payments are quite different from other industries. Providers deal with HIPAA compliance, high transaction volume, and a growing demand for telehealth services. Traditional payment processors and sponsor banks sometimes fall short when it comes to supporting these complex requirements.
A regular payment gateway may not be able to support HSA/FSA card acceptance or provide the required data encryption, which is mandatory to stay compliant with federal healthcare regulations. That is why medical offices and providers need specialized payment processors that truly understand the integrations associated with healthcare, billing insurance reimbursement, and recurring payments for long-term treatment plans.
Key Features of Medical Office Payment Solution
Fully Compliant Medical Office Payment Solution
We partner with acquirers that meet the HIPAA data security standard, and this ensures that every transaction is protected and patients sensitive health data is handled as per rules. The innovative omnichannel payment solution utilizes advanced technology features such as end-to-end encryption, tokenization, and highly secure data storage. All these features, combined with a high level of PCI DSS security standards, provide a perfect transaction processing environment for medical offices.
It is vital for medical offices to accept a broad range of payment methods, as it helps in boosting patients convenience and the overall collection rate. Our solution supports the following payment methods.
- All major credit and debit cards
- HSA & FSA cards
- ACH & eChecks
- Digital wallets like Apple Pay and Google Pay
- MOTO and virtual terminals for remote payments
- Invoice payment links
In-Office Terminals for Easy Payment Collection
Our brand-new retail POS systems are perfect for reception desks and patient-facing counters. You can choose from a wide range of wired or wireless terminals that are EMV and NFC enabled. These terminals will allow you to accept contactless payments, chip-and-pin, or magstripe transactions. These devices are highly user-friendly for your staff and older patients.
Online Payment Gateway with API & Plug-Ins
If your medical office operates a website or uses an online appointment booking system or offers telemedicine, then we can offer you a plug-and-play payment gateway solution. You can accept payments directly on your
- Healthcare website
- Patient portal
- Mobile app
- Online store (for supplements or equipment)
Our REST API and ready-to-use plugins are super easy to integrate and work flawlessly on platforms like Shopify or Wix.
Recurring Billing for Long-Term Care
With recurring billing, medical offices can automate payments for treatment plans, therapy sessions, medical weight loss programs, and wellness memberships. Patients receive automated reminders, and your practice can have predictable revenue with minimum missed payments.
Smooth EMR/EHR & Accounting Integration
Our partner providers offer solutions that easily integrate with top EMR/EHR systems. Our tech team can also help you connect the payment solution to comprehensive medical account platforms, including QuickBooks and Xero. This helps reduce the manual data entry errors and billing issues and saves valuable time for your staff.
Advanced Fraud & Chargeback Protection
In the medical office industry, chargebacks can be extremely dangerous because most of the transactions are of high value. This is why our solutions come with advanced fraud reduction features.
- Near real-time chargeback alerts
- IP and device fingerprinting
- AVS and CVV verification
- Bot traffic detection
- 3D Secure authentication
By proactively managing fraud risk, our solutions protect merchants and keep their accounts safe and payment histories clean.
Business Funding Options for Medical Offices
We know that running a medical practice often requires more than just a payment solution, and that is why QuadraPay offers working capital and small business financing designed for medical service providers. Whether you’re planning to expand your clinic, want to buy new diagnostic equipment, or just want to hire new staff, we can connect you with funding options such as
- Merchant Cash Advances (MCA)
- Equipment Financing
- Short-Term Business Loans
With minimum paperwork and high approval rates, you can easily access funds that you need for your business to reach its 2.0 version without disrupting the operation.
Who We Serve
QuadraPay works with a wide range of medical providers across different specialties and various business models. We proudly serve the following types of business entities:
- Family Physicians & General Practitioners
- Dentists & Orthodontists
- Chiropractors & Physical Therapists
- Mental Health & Behavioral Clinics
- Homeopathy & Ayurvedic Practitioners
- Diagnostic Labs & Imaging Centers
- Medical Equipment and Supplement Sellers
- Wellness & Weight Loss Centers
- Telehealth and Online Consult Platforms
Our payment solutions are powered by multiple acquiring partners, and that is why we can provide medical office payment processing services in different countries, including the USA, Canada, and the UK. European Union, EEA, Australia, and New Zealand. Our connection with these global providers makes us one of the most capable providers of the solution spreading across different continents.
Why Medical Offices Choose QuadraPay
Medical offices require a rock-solid payment solution because a lot depends upon the way these offices accept credit card transactions. They need a dependable solution provider that powers them with a highly efficient and fully compliant payment solution. This is why merchants work with QuadraPay.
- Transparent, Low-Cost Processing: It is time for you to say goodbye to hidden fees and unpredictable monthly statements.
- Fast, Easy Onboarding: In some nations, merchants may qualify for 24 to 48 hours of onboarding provided their documents are totally in place and they fully match the expected profile of our processing partners.
- High Approval Rates: We have an established solid relationship with highly efficient merchant acquirers, and that is why we can assure a very high approval rates for startups as well as experienced businesses.
- Dedicated Account Manager: When you work with us then you will get access to a dedicated team of experts that will be there to support you when you need them.
- Multi-Currency Support: If your medical office understands the power of medical tourism and caters to international patients, then you need a multi-currency solution, and the good news is we do provide that.
Remember, we don’t just offer payment solutions; we believe in becoming your partner and helping you grow your medical office business.
Ready to Accept Payments the Smart Way?
If you are tired of transaction delays and patient confusion or are paying high transaction fees, now is the time for you to upgrade your payment system with QuadraPay. You will receive a truly dependable, highly efficient, affordable payment processing solution that matches the critical requirements of the medical office industry.
Click here to request a free quote or email [email protected]
Frequently Asked Questions (FAQs)
Q1: Is QuadraPay’s medical payment system HIPAA compliant?
Businesses based in the US that work in the medical office industry should use a payment solution that complies with HIPAA, and the good news is that we work with partner processors that fully comply with these requirements, along with that they all follow PCI DSS guidelines. This ensures that the patient information and transaction data, is handled in a secure manner.
Q2: Can I accept HSA and FSA cards through your system?
HSA and FSA cards are critical components when it comes to payment acceptance at medical offices, and yes, our partner providers do allow medical offices to accept these payment methods for qualified medical expenses at approved practices.
Q3: What makes medical office merchant accounts different from standard ones?
Medical businesses need merchant accounts that truly meet HIPAA requirements and have enhanced fraud monitoring as well as are capable of high-risk tolerance because of large-ticket services. All these things make this industry not a very good fit for a low-risk payment processor that generally focuses on general industries like e-commerce, salons, and grocery shops.
Scale faster with our global high-risk payment solutions
Q4: Can I set up recurring billing for long-term treatments?
Yes, you will be able to utilize a powerful recurring billing tool that is perfect for therapy, counseling, weight loss, and rehab programs.
Q5: How long does onboarding take?
The best that you can expect is the approval within 24 to 48 hours; however, it is important for you to understand that this time frame is only suitable for those merchants that fully match the risk profile of our partner processors. Along with that, for such a fast application approval, the merchant website, application, and all KYC compliance must be perfect as per the requirements of the acquirer.